Help centre
Frequently asked questions
Orders & payment
How do I place my order?
Add the pairs you like to your cart, go to checkout and fill in your delivery and contact details. That is it.
What payment methods do you accept?
Cash on Delivery, bank transfer and online payment at checkout.
How can I be sure my order is placed?
You will see a confirmation page after checkout, and if you gave an email address you will also get a confirmation email. For anything else, message us on WhatsApp.
Delivery
How much is delivery and how long does it take?
Delivery is Rs. 199 all over Pakistan and takes 4 to 5 working days. During big sales it can take up to 7 working days. Shipping details
How do I track my order?
Once your order is dispatched you get a tracking number. You can also check it on our Track order page.
Do you ship outside Pakistan?
Not at the moment. We deliver within Pakistan only.
Exchanges
Can I exchange a product?
Yes, within 7 days. The pair must be unworn, in its original packaging and with the tag attached. You can pick a different size or another pair. Exchange policy
Our products
Are the shoes original?
Yes. We only sell 100% original branded pairs, with unedited photos of the exact pair you get.
Are your products hygienic?
Yes. Every pair goes through our cleaning process so it is clean and ready to wear when it reaches you.
What do the conditions mean?
Each pair is graded Like New, Premium, Excellent, Very Good or Good. See the condition guide
Still need help?
Send us the product link on WhatsApp and our team will help you before you order.
