Exchange Policy
- Please note that our exchange policy currently excludes size-related issues.
- We accept exchanges on thrifted shoes within 7 days from the date of purchase. Request for exchange beyond the stipulated time frame will not be entertained.
- The item must be in its original condition, unworn, and in the original packaging with all tags.
- Customers are responsible for the cost of shipping if they send the item back to us for exchange unless the exchange is a result of our error (wrong/defected pair)
- Personalized or customized thrifted shoes are not eligible for exchange unless there is a manufacturing defect.
- Items purchased during special promotions or clearance sales are final and not subject to exchange.
- We do not offer refunds.
- You can get exchanges only from the articles available on the website.
- For online order exchanges, please take a moment to complete the exchange form, which can be accessed through the link below. This will allow you to submit your exchange query seamlessly.
